Frequently Asked Questions
1. Who is Wirespeed Technology Group?
WireSpeed Technology Group is a Managed Security Service Provider (MSSP) based in the Southeast US. We specialize in providing a suite of proactive Network Security and IT
Support Services to small and medium sized enterprises that desire to have premier IT support that is normally reserved for larger companies WITHOUT the big price tag. In short, we take care of
the technology so that you can take care of your business.
2. What solutions does Wirespeed offer?
Network Security
Email Security - AntiSpam, AntiVirus and Email Archiving
Host Security - AntiVirus, AntiSpyware, IDP, Patch Management
Gateway Security - Firewall with AntiVirus, AntiSpyware, IDP and Content Filtering
WAN Security - IPSec and SSL VPN
Data Security - Onsite and Offsite data backups
Wireless Security - Secure wireless access
Vulnerability Scanning - Identify and remediate vulnerabilities before they impact your business.
Systems Integration
Windows Server environment support
Microsoft Exchange Migrations
Active Directory Migrations
WireGuard Protection Services™
24x7x365 Network/Systems monitoring and maintenance
Unlimited Help Desk support
Vendor Management
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3. How can Wirespeed help me?
In today's market, networks must be reliable, cost-effective, and secure. Failure to meet these criteria can be disastrous.
As security threats associated with using the internet continue to evolve, systems have the potential to be vulnerable to a number
of security risks-from hackers exploiting unpatched systems, to cyper-criminals stealing sensitive financial and customer information,
to viruses and spyware rendering systems unusable. Companies who can cost-effectively manage these challenges and implement
proactive barriers for their business will experience opportunities for greater productivity, customer satisfaction, and revenue growth.
WireSpeed's Network Solutions combined with our WireGuard Protection Services offer a cost-effective approach to network security and technical support
while improving efficiency, manageability, and ultimately productivity. We take care of the technology so that you can take care of your business.
4. What are WireGuard Protection Services™?
WireGuard Protection Services are proactive, 24x7 IT services that provide you with all of the benefits of having your own fully staffed IT department, and are delivered on an
ongoing basis for a flat-rate monthly fee. WireGuard Protection Services are intended to fill in the gaps that exist in a company lacking in internal IT resources. WireGuard
provides the following suite of solutions:
WireGuard Border Protection
WireGuard Email Protection
WireGuard Total Desktop Care
WireGuard Total Server Care
WireGuard Data Protection
WireGuard Vendor Management
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5. Why should I choose WireGuard Protection Services™?
The biggest problem with hourly, "break-fix" support is that it's delivered on a reactive basis, so you are often paying the consultant to first
discover what the problem is and then to solve it. Hourly support puts all the "time and expense" risk on you.
WireGuard Protection Services are proactive, 24x7 IT services that provide you with all of the benefits of having your own fully staffed IT department,
and are delivered on an ongoing basis for a flat-rate monthly fee. Because we are always watching your network, we are able to monitor, identify, troubleshoot, and
resolve most problems before you are even aware there was a problem. WireGuard Protection Services allow you to:
Increase operational efficiency
Reduce and control operational expense
Gain enterprise-level support
Minimize downtime and loss of productivity
Gain piece of mind knowing your environment is being watched 24x7
Focus on the business, not the technology
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6. I don't need full-on WireGuard Protection Services™, but I do have projects I'd like help with. Can Wirespeed help?
Absolutely. While WireGuard Protection Services are a great fit for most businesses, for others it may not make business sense at the time.
All of our services and solutions can be provided on an "as needed" basis, with the proper network engineering, project management,
and technical consulting from one of our certified network engineers. Either way, we want to be your Trusted Technology Partner.
7. Your company sounds great, but we don't have network security problems!
If you are connected to the internet, you have security problems!
Have you had to fight a virus outbreak?
How many spam messages do you recieve every day?
Do you know what your employees look at online?
Do you know how many hack attempts you receive on your network everyday?
Even worse, do you know how many of those hack attempts were successful?!
Internet threats and exploited system vulnerabilities cause millions and millions of dollars worth of damage and lost productivity
every year - to networks of ALL sizes. From hackers exploiting unpatched systems, to cyper-criminals stealing sensitive financial and
customer information, to viruses, spyware, and spam rendering systems slow and unusable, when networks, systems, email, and
productivity are down, chances are it can be traced back to lack of a proper network security posture.
8. How important is my data?
Only you can answer that question. On a scale of 1 to 10, 1 being "nothing changes" and 10 being "my business is over or severely affected",
rate the following problems:
1. A bad lightening storm comes through and now your server will not turn on.
2. A pipe burst in your maintenance closet and flooded your server room - everything has major water damage.
3. A hacker got into your system and corrupted and/or deleted all your files.
4. The newest virus infected your server and is running so slow it is unusable.
5. While eating lunch at your desk you spill a drink on your laptop - now it will not boot up.
6. Your office catches fire from an electrical short and burns to the ground.
7. Your server had a major disk or system failure and you lose customer information.
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