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Total Server Care
The importance of servers to your business are at an all-time high. Just imagine trying to run your business with your database, applicaion, email or file server down. The harsh reality is
that when your servers come to a halt, productivity and profits come to a halt.
WireGuard Total Server Care is a complete, 24x7 server monitoring, remediation, maintenance and management solution. On a best effort
basis, WireSpeed engineers monitor and troubleshoot server problems based on alerts and early warning information received from our WireGuard Server Management
software as well as any troubleshooting and maintenance requests received from the customer. In critical situations, WireSpeed engineers will deploy on-site to remediate the problem.
Total Server Care includes:
24x7 monitoring and troubleshooting:
- Antivirus Management
- Backup Management
- Patch Management
- Service Pack Installation
24x7 Early Warning and Preventive Maintenance for:
- Hardware (memory, disk, RAID and UPS)
- Resources (CPU utilization, critical processes, event log)
- Microsoft Windows Server Family
- Microsoft Active Directory
- Microsoft Exchange
- Microsoft SQL Server
- Linux Server
- Mac OSX Server
- Citrix Metaframe
- Antivirus software
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